1 min read

Club Quarters Hotels Launches Portfolio-wide Rollout of Ariane Systems

Picture of Ariane Ariane : May 12, 2016 3:29:00 PM

Industry & Partners

Entire 23-property business hotel collection in the U.S. and U.K. to offer streamlined check-in/out convenience to members and guests.

Atlanta – June 20, 2016 – Ariane Systems, the world leader in self-service check-in/out technology for the hospitality industry, has announced an expanded partnership with Club Quarters Hotels to provide all of the brand’s 18 properties in the U.S. and 5 in the U.K. with the latest in self-service check-in convenience. With full-service private hotels located in prime city center locations, Club Quarters Hotels can continue to ensure that its members and guests enjoy convenience and privacy, allowing them to bypass the front desk to obtain a room key. Instead, guests arriving from a long journey or on a tight schedule issue their own guestroom access key at designated self-service stations provided by Ariane Systems and immediately begin enjoying their hotel stay experience.

Initially partnering with Ariane Systems in 2012 to create a tailor-made self check-in solution for its hotels in London, Club Quarters Hotels has now expanded the initiative to include all 18 remaining hotels located within the U.S. The decision to offer the Ariane solution portfolio-wide was due to the customized hardware offering as well as the immensely positive reception and success observed at the company’s U.K. hotels.

Fully integrated into each hotel’s property management system, each kiosk is able to provide full check-in and checkout support while being able to accept secure, PMS-driven credit card payments. The solution also supports both RFID and magnetic keycard systems from ASSA ABLOY Hospitality, Kaba Ilco, and Saflok, among others.

Having utilized self-service offerings for the past 15 years, Club Quarters continues to be an industry pioneer in the automated guest experience

“We are delighted that Club Quarters has chosen to expand its partnership with us to encompass all of their clubs and properties worldwide,” said Jeff Councilman, Chief Operating Officer at Ariane Systems. “Having utilized self-service offerings for the past 15 years, Club Quarters continues to be an industry pioneer in the automated guest experience. Since the initial rollout of Ariane’s solution, metrics have demonstrated that more than 95 percent of guests successfully utilize self-check-in and checkout, streamlining the Club Quarters guest experience while keeping operational costs low.”