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Outdoor check-in kiosks

Our Duo 1800-series kiosks are built for the outdoors. Provide an easy kiosk check-in as a simple, low cost and effective way of managing late arrivals to your hotel.  Arriving and departing hotel guests can use the kiosk to: 

Walk-in

Walk-in

Walk-in when arriving without a hotel reservation. This includes selecting an available room and completing the same steps as for regular check-in.

Check-in

Check-in

Check-in in a few simple steps. This includes completion of registration card, passport scanning, adding products and credit card payment.

Key pick-up

Key pick-up

Pick-up room keys in less than 20 seconds by scanning a QR code if pre-check-in was done online before arrival.

In-house

In-house

In-house (already checked-in guests) can use the kiosk to create an additional or replacement key

Check-out

Check-out

Check-out and leave the hotel. This includes reviewing any expenses, update of billing address and credit card payment.

Duo 1800 features

Discover our kiosk's features thanks to the interactive map

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Advantages
for your hotel

 

  • Reducestaff cost
  • High availability (24/7)
  • A consistent arrival and departure experience
  • Improved upselling results
  • ID and Passport scan
  • Improved guest satisfaction
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Advantages
for hotel guests

  • Available 24/7 allowing guests to check-in late at night in hotels with limited staff availability
  • Book a room and get access to the hotel even after closing hours
  • Simple interaction in the guests own language
  • Express service - no need to wait in line 
  • Automatically encoded keycards OR dispensing of mechanical keys – go straight to room after completing check-in
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Frequently asked questions about outdoor self-service kiosks

How can I get support for my self-service kiosk in case I need help or assistance?

Online support

A dedicated team of technical experts are available to help you solve any issues you may encounter with our systems. With the ability to remotely control your installations, our team will bring them back to full operation in only a few hours. Our online support center offers comprehensive opening hours to satisfy our most demanding customers.

Onsite support

Should we not be able to resolve an issue with our online support center or need to replace a faulty part, our teams will dispatch a technician to your site in a short time.

The same terminals can be used to request replacement keys and even check-out.

How do I know if my PMS is integrated with your self-service kiosks?
What if our hotel is working with mechanical keys?
Can I customize the kiosk?
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Discover the Duo 1800 series

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