Meet our experts
Meet our experts

Mobile Check-In & Out for Hotels

Completing your pre-check-in online is a fast and convenient way to prepare for a genuinely frictionless arrival.

Online check-in

We provide advanced, fully integrated, and easy-to-use check-in & out solutions for hotels.

Hotel guests can use their smartphone, tablet, or PC to check in at their convenience — no need to install an app or create an account to use the service.

Safe, Simple, and Efficient!

The hotel staff maintains total control, and all updates will be immediately saved in the hotel PMS. The check-in process is fully automated — no need for manual intervention!


A fast and convenient way to check in & check out

We offer several mobile check-in options for your hotel:

  • Pre-check-in allows guests to check in before they arrive at the hotel;
  • Bring Your Own Device is a unique way for your guests to check in using their own devices once they are at the hotel.

After checking in, guests can pick up their key at a kiosk or the front desk in a few seconds before heading to their room.

Moerover, guests can check-out either by using one of our indoor kiosk, or online in a few simple steps. Your guests can review their invoice, update contact details, and pay on the go.


Contactless advantages


Solutions for a fast and frictionless check-in

Digital check-in for your guests is about more than guest convenience. It also enables a fluid and hassle-free guest journey.

Guests can now check-in and out using their own devices, allowing you to transform front desk staff into hosts and Welcomers. We call this a hybrid solution.

Queue Free Lobby



Pre-check-in and mobile check-out minimize the time spent "in the lobby" for arriving and departing guests. It allows you to make full use of the saved space.

Fluid Guest Experience




Our mobile solutions offer multiple options for digital guest journeys, even when combined with a kiosk. Freedom of choice, for your guests to use as they prefer!

Meeting Guest Expectation



Nowadays, having self-check-in available is often apprecieted, and clearly a guest expectation; it is rarely considered a hassle.

Providing guests with something they expect is a safe way to secure your guests' satisfaction at the end of their stay.

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A true frictionless check-in & out

Own device check-in - give guests a choice in how they interact and engage with your hotel.
Contactless advantages
Check-in on your phone with a QR code and your mobile phone

Advanced and fully integrated self-service solutions

  • No app required
  • Fully integrated with the hotel PMS
  • Invite hotel guests to mobile check-in using text messages and/or e-mail
  • A flexible and customizable guest journey
  • Support for registration card, signature capture, ETA, product upsell, and more
  • Automatic room assignment
  • Simple key pickup at a kiosk, front desk, or as a mobile key*
  • A fully cloud-based platform

*mobile key requires a compatible app

Integrated with Allegro Kiosk Solutions


Complete your mobile check in solution with one of our kiosks.

Let your guests check-in online and pick up their key in a few seconds on arrival before heading straight to their room.


Built for the Outdoors




Our Duo 1800 series kiosks are built for the outdoors. Provide an easy kiosk check-in as a simple, low-cost, and effective way of managing late arrivals to your hotel.


Compact Indoor Kiosks



The Duo 2100 series indoor kiosks are compact, easy-to-place kiosks that can be up and running in a few hours.

Modular Indoor Kiosks



The Duo 6000 series indoor kiosks are modular and designed to be an integrated part of your hotel lobby.
Learn more about the Duo 1800
Learn more about Duo 2100
Learn more about Duo 6020


Hotel guests arriving and departing can use the mobile service to check in to their room before arrival. They will get a notification once the room is ready. The notification includes a QR code used to pick up a room key from one of our kiosks in as little as 20 seconds. 

Our mobile check-in technology includes completion of registration card, capture of guest signature and approval of terms & conditions, estimated arrival time, secure online payment, and many other exciting features. 

Our solutions also allow guests to check out from the hotel using their own device or a kiosk. They can review their expenses, update their billing address, and make secure online payments.



Hotel mobile check-in services helps improve the guest experience and empower the staff to give the same level of service with 5 big advantages.

  1. Reduced staff costs,
  2. High availability,
  3. A consistent arrival and departure experience,
  4. Improved upselling results,
  5. And improved guest satisfaction.

You can find a list of all the Integrations we support here.

If your PMS is not found in this list, contact us to inquire if support for your specific system is scheduled in our roadmap.

Not at all! Our self-service kiosks and online products can become another source of revenue if properly implemented and managed.

Self-service helps reduce costs, provides additional revenue from upselling, and increases guest satisfaction.

Contact us for a detailed analysis of your hotel's projected cost savings and revenue!

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Premium Certified Partners

Our premium certified partners have a proven track record and integration with the Allegro Suite of kiosk software. You’ll gain access to a complete integration, ready-to-use, with all of the features you need from day one!
Assa Abloy Oracle Protel MisterBooking Infor Mews Dormakaba
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Lobby check-in on mobile demo

Try our online check-in demo to discover a typical guest user journey yourself. Your guests will be able to experience an intuitive and seamless process while avoiding queuing at the front desk.
Enter any reservation number and name to use the demo.
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