Hotel Self-Service Secrets: 20 Reasons Why It's a Must-Invest (And When It Isn't)
67% of hotel owners plan to invest in self-service in the next 1-2 years, as per a recent Skift report. We obviously agree with their strategy and...
1 min read
Lindner Hotel Airport Düsseldorf becomes German hotel chain’s first in a ten-property implementation of Ariane’s Apple PassBook/Wallet-compatible key retrieval feature.
Düsseldorf – June 12, 2015 – Ariane Systems, the global leader in self-service check-in/out technology for the hospitality industry, has launched web check-in at Lindner Hotels & Resorts in Germany. Ariane's enhancements, including Apple PassBook/Wallet integration and a German language version, benefit Lindner as one of the first adopters.
The pilot was successfully implemented at Lindner Hotel Airport Düsseldorf, a highly frequented property in North Rhine-Westphalia. With over 70% year-round occupancy, the hotel's business travelers often faced front desk queues.
Ariane's solution streamlines the arrival process, prompting eligible guests to check-in online the day before their stay via an automated email. From there, guests can review/change details, add amenities, and make online payments securely through SaferPay. On arrival, guests who completed the online check-in receive a confirmation email with instructions to retrieve their room key from the on-site Duo 2000 dispenser. The addition of a QR code in Apple's PassBook simplifies this process for Lindner's iPhone users.
Alongside guest-facing technology, Ariane integrates seamlessly with Lindner's existing systems such as Messerschmitt RFID door locks and OPERA 5 property management. A central dashboard provides hotel staff with reservation information and online transaction tracking.
Four additional Lindner properties in Düsseldorf, Leverkusen, and Frankfurt will implement Ariane's self-service technology this summer, with five more to follow.
Elevating the Check-In Experience with Welcomer Dashboard
The Welcomer Dashboard emerges as an indispensable tool, seamlessly bridging the gap between traditional check-ins and self-service check-in. This...
My adventure in the Ariane's Family!
I'm not a fan of saying goodbye, specially when I'm leaving people I like to work with! After obtaining a degree in Tourism, I wanted to change so I...