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Outdoor check-in kiosks

Our Duo 1800-series kiosks are built for the outdoors. Provide an easy kiosk check-in as a simple, low cost and effective way of managing late arrivals to your hotel.  Arriving and departing hotel guests can use the kiosk to: 

Walk-in

Walk-in

Walk-in when arriving without a hotel reservation. This includes selecting an available room and completing the same steps as for regular check-in.

Check-in

Check-in

Check-in in a few simple steps. This includes completion of registration card, passport scanning, adding products and credit card payment.

Key pick-up

Key pick-up

Pick-up room keys in less than 20 seconds by scanning a QR code if pre-check-in was done online before arrival.

In-house

In-house

In-house (already checked-in guests) can use the kiosk to create an additional or replacement key

Check-out

Check-out

Check-out and leave the hotel. This includes reviewing any expenses, update of billing address and credit card payment.

Duo 1800 features

Discover our kiosk's features thanks to the interactive map

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Advantages
for your hotel

 

  • Reducestaff cost
  • High availability (24/7)
  • A consistent arrival and departure experience
  • Improved upselling results
  • ID and Passport scan
  • Improved guest satisfaction
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Advantages
for hotel guests

  • Available 24/7 allowing guests to check-in late at night in hotels with limited staff availability
  • Book a room and get access to the hotel even after closing hours
  • Simple interaction in the guests own language
  • Express service - no need to wait in line 
  • Automatically encoded keycards OR dispensing of mechanical keys – go straight to room after completing check-in
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Frequently asked questions about outdoor self-service kiosks

How can I get support for my self-service kiosk in case I need help or assistance?

Soporte in situ

En caso de no poder resolver tu problema con nuestro centro de soporte en línea o si es necesario reemplazar una pieza defectuosa, nuestros equipos enviarán a un técnico en poco tiempo.

Soporte en línea

Un equipo dedicado de profesionales está disponible para ayudarte a resolver cualquier problema que puedas tener con nuestros sistemas. Con la capacidad de controlar de forma remota sus instalaciones, nuestro equipo lo pondrá todo en funcionamiento en cuestión de horas. Nuestro centro de soporte en línea ofrece un amplio horario de apertura para satisfacer a nuestros clientes más exigentes.

How do I know if my PMS is integrated with your self-service kiosks?
What if our hotel is working with mechanical keys?
Can I customize the kiosk?
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Discover the Duo 1800 series

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