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JurysInn-Belfast-20190124-(2)-2

 

    Our self-service platform Allegro v7

    Allegro v7 cloud is a powerful and flexible, omni-channel platform enabling self-service for hotels.


    Our check-in kiosks

    Discover our range of indoor and outdoor kiosks for hotels. All made to work seamlessly with Allegro v7 and fit into any hotel environment.


    For your hotel staff

    Learn how Allegro v7 can help your hotel staff become more efficient, increase revenue and improve guest satisfaction.


    World-leading self check-in solutions for Hospitality

    From small to large hotels, 1 to 5 stars, business and leasure, boutique and hostels - Ariane's solutions can help make check-in Safe, Simple, and Efficient for every type of hotel. All of our solutions can easily be adapted to fit the specific needs and reflect your hotel's design. 


    1

     

      Search & find what you need

      Ariane Systems is the world leader in providing self-check-in and out solutions for the hotel industry with more than 3.000 installations. They enable Mobile and Kiosk self-service solutions, including all required hardware, consultancy and support for services that integrate to the hotels PMS, keycard system and secure card payment.


      support-team

       

        Simple, Flexible Pricing

        Easily Create A Comparison Table To Highlight The Features Included In Your Different Packages.

        Title

        Paragraph
        Starter Edition Premium Edition Enterprise Edition Entry Edition
        Price indication From
        €$ 200
        per/mo
        From
        €$ 250
        per/mo
        Price
        €$
        on request
        New
        €$ 129
        per/mo
        General Features
        Check-in flow
        Guests with an existing reservation can complete their check-in unassisted
        Walk-in flow
        Guests without a reservation can browse available rooms and make a reservation using a kiosk. Not available for online check-in.
        Key-pickup flow
        Complete the check-in process at a kiosk or keycard dispenser using a QR code.
        Check-out flow
        View charges, update billing address, pay with card on file - or alternative card, and complete check-out
        Inhouse flow
        Add credits for cashless cards, create replacement or additional keycards.
        GDPR compliant
        The solution follows all applicable GDPR guidelines
        Languages
        Total number of languages activated. Currently supported languages include: English, French, German, Italian, Spanish, Portuguese, Chinese, Dutch, Danish, Korean
        4
        6
        8
        New languages
        Ability to order additional translations for languages not yet available in standard product
        Available at extra cost
        Available at extra cost
        Customizable registration card form
        Registration card PDF
        Store or print PDF file with information from guest registration card, ID/passport scan and signature
        Registration card for additional guests
        Individual registration card for all guests on a reservation
        Store registration card on Dropbox
        Store guest registration cards in your enterprise Dropbox
        Store registration card on Sharepoint
        Store guest registration cards in your Sharepoint environment
        Available at extra cost
        Forced email update
        Require guest to enter personal email address if reservation contains any of the email domains specified in setup.
        Conditional room access
        Grant access to special rooms based on reservation packages or rate plans. Typically used for parking garage entrance, unattended breakfast rooms, club rooms.
        Capture marketing consent
        Get guest approval to send marketing information. Consent is captured online or at a kiosk and updates the PMS guest profile
        Customized GUI
        For more details take a look at the customization GUI tables below this table
        Basic
        Advanced
        Custom - available at extra cost
        FAQ
        Full access to our online FAQ database with instructions and videos on how to use our products.
        Kiosk
        BYOD check-in/out and key pickup
        Ability to complete kiosk flow on personal device
        ID/Passport scan
        Ability to scan guest id/passport, store image of the document and pre-populate registration card with information using OCR
        ID/Passport name matching
        Match the guest name on a scanned document with the name on the reservation to proceed with check-in
        ID/Passport verification using 3rd party
        Integration of external service for verification of authenticity++
        Available at extra cost
        Find reservation using QR code
        The hotel can send a QR code to arriving guests even if they haven't completed an online pre-check-in. The QR code is scanned on the kiosk to quickly (and accurately) find the reservation and complete the check-in.
        Product upsell
        Show included products/packages and add new to reservation (upsell). Typically breakfast, parking, towels and similar
        Early check-in
        Purchase early check-in at kiosk
        Late check-out
        Purchase late check-out at kiosk
        Payment at kiosk
        Pay using a credit/debit card at the kiosk during check-in, key-pickup, walk-in, and check-out
        Pre-authorization at kiosk
        Pre-authorize using a credit card at the kiosk during check-in, key-pickup, and walk-in. Capture using the same pre-auth during check-out
        Combine payment and pre-auth at the kiosk
        This unique feature allows you to pay the balance during check-in, and do a pre-authorization in addition to the payment for incidentals.
        Keycard encoding and dispensing
        Fully automatic encoding and dispensing of magnetic or RFID keycards. Internal keycard stacker and encoder.
        Manual keycard encoding
        Let guests manually encode their own RFID keycards. Not available for all integrated keycard systems.
        Queue reservation if no room is available
        Guests checking in at the kiosk before a room is ready will be asked to leave contact details. Guest will be notified by SMS/email once the room is ready - and can pickup their key using a QR code / pin-code
        View invoice details
        View invoice details on specified folios
        Print receipt and arrival info
        Print (or email) essential arrival information and payment receipts
        Additional printout
        Print a second document at the kiosk. Typically used as parking tickets or vouchers
        Dynamic messaging
        Send/display personalized messages to arriving guests based on the specific room (or room type) allocated.
        Screensaver
        Screensavers are a very efficient method to bring attention to your kiosks. Support for screensavers with static images, image carousel, and video.
        Ariane default screensavers
        Online / mobile
        E-mail invite (Sendgrid)
        Send e-mail invites to mobile check-in / out using Sendgrid
        SMS invites (Clickatell)
        Send SMS invites to mobile check-in / out using Clickatell
        View invoice details
        View invoice details on specified folios
        Product upsell
        Show included packages and add new ones (upsell) during online check-in
        Early check-in
        Purchase early check-in during online/mobile check-in.
        Late check-out
        Purchase late check-out during online/mobile check-in.
        E-mail custom domain
        Add vanity/customer domain name as the sender
        Estimated Time of Arrival
        Let the guest indicate the ETA. Will update the ETA field (in supported PMS systems), and hold back allocating rooms until near the arrival time to optimize room inventory management.
        Pay now or later
        Increase usage and convenience by letting guests choose to pay now or later during check-in
        Apple Wallet
        Add check-in details and QR code to Apple Wallet for maximum guest convenience
        Backoffice
        Welcomer Dashboard
        ID Verify
        Use the Welcomer Dashboard to verify guest identity before kiosk check-in is permitted
        Statistics module
        Dashboard module
        Alerts
        Reports
        Queue management
        Kiosk fleet manager
        Eligibility management
        SSO (Single Sign On)
        Simplify user management by adding support for SSO
        Available at extra cost
        Integrations
        Allegro 7 Arrival Module
        PMS integrated with IPKv3
        IPKv3 is the advanced Ariane self-service integration protocol. Supported by more than 30 PMS systems.
        Opera PMS w. OWS
        Certified integration w. Oracle Opera on-premise, hosted, and cloud editions
        Opera PMS w. OHIP
        Integrate with Opera Cloud using OHIP. Available on request
        On request
        On request
        Mews PMS
        MEWS PMS using the Mews API
        Infor HMS PMS
        Infor PMS integration using the Infor API
        Springer-Miller PMS
        Springer-Miller PMS using the Springer-Miller API
        Protel PMS
        Protel PMS integration using the Protel.IO integration
        Guestline PMS
        Guestline PMS using the RezLynx and RoomLynx integration
        RMS cloud PMS
        RMS cloud integration using the RMS REST API integration
        Keycard system
        Integrate directly with your Magnetic or RFID keycard system. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
        Pin-code access
        Add support for pin-code access using a direct integration, or via your PMS.
        Compartments
        Dispense "mechanical" keys with our Duo 1800-series of kiosks
        On request
        On request
        Payment system - card present
        Integrate directly card-present payment systems. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
        Payment system - eCommerce
        Integrate directly with online (eCommerece) payment systems. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
        Trivec
        Integrate with Trivec and use the kiosk to manage virtual credits on RFID cards.
         
        Allegro Entry Starter Edition Premium Edition Enterprise Edition
        Price indication From
        €$ 129
        per/mo
        From
        €$ 200
        per/mo
        Price
        €$ 250
        on request
        New
        €$
        per/mo
        General Features
        Check-in flow
        Guests with an existing reservation can complete their check-in unassisted
        Walk-in flow
        Guests without a reservation can browse available rooms and make a reservation using a kiosk. Not available for online check-in.
        Key-pickup flow
        Complete the check-in process at a kiosk or keycard dispenser using a QR code.
        Check-out flow
        View charges, update billing address, pay with card on file - or alternative card, and complete check-out
        Inhouse flow
        Add credits for cashless cards, create replacement or additional keycards.
        GDPR compliant
        The solution follows all applicable GDPR guidelines
        Languages
        Total number of languages activated. Currently supported languages include: English, French, German, Italian, Spanish, Portuguese, Chinese, Dutch, Danish, Korean
        4
        4
        6
        8
        New languages
        Ability to order additional translations for languages not yet available in standard product
        Available at extra cost
        Available at extra cost
        Customizable registration card form
        Registration card PDF
        Store or print PDF file with information from guest registration card, ID/passport scan and signature
        Registration card for additional guests
        Individual registration card for all guests on a reservation
        Store registration card on Dropbox
        Store guest registration cards in your enterprise Dropbox
        Store registration card on Sharepoint
        Store guest registration cards in your Sharepoint environment
        Available at extra cost
        Forced email update
        Require guest to enter personal email address if reservation contains any of the email domains specified in setup.
        Conditional room access
        Grant access to special rooms based on reservation packages or rate plans. Typically used for parking garage entrance, unattended breakfast rooms, club rooms.
        Capture marketing consent
        Get guest approval to send marketing information. Consent is captured online or at a kiosk and updates the PMS guest profile
        Customized GUI
        For more details take a look at the customization GUI tables below this table
        Limited
        Basic
        Advanced
        Custom - available at extra cost
        FAQ
        Full access to our online FAQ database with instructions and videos on how to use our products.
        Kiosk
        BYOD check-in/out and key pickup
        Ability to complete kiosk flow on personal device
        ID/Passport scan
        Ability to scan guest id/passport, store image of the document and pre-populate registration card with information using OCR
        ID/Passport name matching
        Match the guest name on a scanned document with the name on the reservation to proceed with check-in
        ID/Passport verification using 3rd party
        Integration of external service for verification of authenticity++
        Available at extra cost
        Find reservation using QR code
        The hotel can send a QR code to arriving guests even if they haven't completed an online pre-check-in. The QR code is scanned on the kiosk to quickly (and accurately) find the reservation and complete the check-in.
        Product upsell
        Show included products/packages and add new to reservation (upsell). Typically breakfast, parking, towels and similar
        Early check-in
        Purchase early check-in at kiosk
        Late check-out
        Purchase late check-out at kiosk
        Payment at kiosk
        Pay using a credit/debit card at the kiosk during check-in, key-pickup, walk-in, and check-out
        Pre-authorization at kiosk
        Pre-authorize using a credit card at the kiosk during check-in, key-pickup, and walk-in. Capture using the same pre-auth during check-out
        Combine payment and pre-auth at the kiosk
        This unique feature allows you to pay the balance during check-in, and do a pre-authorization in addition to the payment for incidentals.
        Keycard encoding and dispensing
        Fully automatic encoding and dispensing of magnetic or RFID keycards. Internal keycard stacker and encoder.
        Manual keycard encoding
        Let guests manually encode their own RFID keycards. Not available for all integrated keycard systems.
        Queue reservation if no room is available
        Guests checking in at the kiosk before a room is ready will be asked to leave contact details. Guest will be notified by SMS/email once the room is ready - and can pickup their key using a QR code / pin-code
        View invoice details
        View invoice details on specified folios
        Print receipt and arrival info
        Print (or email) essential arrival information and payment receipts
        Additional printout
        Print a second document at the kiosk. Typically used as parking tickets or vouchers
        Dynamic messaging
        Send/display personalized messages to arriving guests based on the specific room (or room type) allocated.
        Screensaver
        Screensavers are a very efficient method to bring attention to your kiosks. Support for screensavers with static images, image carousel, and video.
        Ariane default screensavers
        Ariane default screensavers
        Online / mobile
        E-mail invite (Sendgrid)
        Send e-mail invites to mobile check-in / out using Sendgrid
        SMS invites (Clickatell)
        Send SMS invites to mobile check-in / out using Clickatell
        View invoice details
        View invoice details on specified folios
        Product upsell
        Show included packages and add new ones (upsell) during online check-in
        Early check-in
        Purchase early check-in during online/mobile check-in.
        Late check-out
        Purchase late check-out during online/mobile check-in.
        E-mail custom domain
        Add vanity/customer domain name as the sender
        Estimated Time of Arrival
        Let the guest indicate the ETA. Will update the ETA field (in supported PMS systems), and hold back allocating rooms until near the arrival time to optimize room inventory management.
        Pay now or later
        Increase usage and convenience by letting guests choose to pay now or later during check-in
        Apple Wallet
        Add check-in details and QR code to Apple Wallet for maximum guest convenience
        Backoffice
        Welcomer Dashboard
        ID Verify
        Use the Welcomer Dashboard to verify guest identity before kiosk check-in is permitted
        Statistics module
        Dashboard module
        Alerts
        Reports
        Queue management
        Kiosk fleet manager
        Eligibility management
        SSO (Single Sign On)
        Simplify user management by adding support for SSO
        Available at extra cost
        Integrations
        Allegro Cloud Arrival Module
        PMS integrated with IPKv3
        IPKv3 is the advanced Ariane self-service integration protocol. Supported by more than 30 PMS systems.
        Opera PMS w. OWS
        Certified integration w. Oracle Opera on-premise, hosted, and cloud editions
        On request
        On request
        Opera PMS w. OHIP
        Integrate with Opera Cloud using OHIP. Available on request
        Mews PMS
        MEWS PMS using the Mews API
        Infor HMS PMS
        Infor PMS integration using the Infor API
        Springer-Miller PMS
        Springer-Miller PMS using the Springer-Miller API
        Protel PMS
        Protel PMS integration using the Protel.IO integration
        Guestline PMS
        Guestline PMS using the RezLynx and RoomLynx integration
        RMS cloud PMS
        RMS cloud integration using the RMS REST API integration
        Keycard system
        Integrate directly with your Magnetic or RFID keycard system. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
        Pin-code access
        Add support for pin-code access using a direct integration, or via your PMS.
        On request
        On request
        Compartments
        Dispense "mechanical" keys with our Duo 1800-series of kiosks
        Payment system - card present
        Integrate directly card-present payment systems. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
        Payment system - eCommerce
        Integrate directly with online (eCommerece) payment systems. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
        Trivec
        Integrate with Trivec and use the kiosk to manage virtual credits on RFID cards.
        N/A N/A N/A
         

        Customized GUI for Allegro Kiosk

         
        Hotel logo

        On-screen - Allowed file types: jpg, jpeg, gif, png
        Weight max: 3mo.
        Min width: 50px

        On print - Allowed file types: jpg, jpeg, gif, png
        Original color - Black & white - Grayscale
        Weight max: 3mo.
        Min width: 50px

         
        Interface colors

        Header background color - Applied to the header scenario
        Background color - Applied to all scenario
        Primary color - Applied to all the interactive elements
        Emphasis color - Applied to all the emphasis buttons and texts
        Body text color - Applied to all texts of the scenario
        Input label color - Applied to all the input label. Do not use white color
        Emphasis keyboard color - Applied to the keyboard close button color
        Standby text ad icon color - Applied to the text and the icon on standby screen

         
        Background images

        Home screen - Scenario screens - Standby screen - Screensaver
        Weight max: 5mo.
        Min width: 1080px
        Min height: 1920px
        Allowed file types: jpg, jpeg, png

         
        Keyboard style

        Large or Small
        Azerty or Kwerty

         
        Homepage CTAs scenario layout

        Standard - Display simple buttons with names of the flows, editable in the translations section
        Enhanced - Display buttons with names of the flows, customizable icons and descriptions

         
        Homepage language selector layout

        Language Selector On Screen - Display the language selector as several buttons centered on the home screen
        Language Selector On Button - Display the language selector as a button on the right corner of the screen

         

         

        gui1

        gui2

         

         
        Same features as Starter Edition, plus:
         
        Custom Web font

        Titles - Body - CTA text

         
        Border radius

        CTAs - Boxes

         
        Graphical assets

        Static assets - icons & illustrations

         
        Override CSS

        Scenario Flows Setup/Skin Designer
        Kiosk/Override Css (Scss)

         

         

         

        gui3

         

         
        Same features as Premium Edition, plus:
         
        Custom GUI

        At extra cost

         

         

        gui4

         

        Customized GUI for Allegro Online & mobile

         
        Hotel logo

        Hotel logo image - Allowed file types: jpg, jpeg, gif, png
        Weight max: 3mo.
        Min width: 50px
        Use png format to preserve background transparency

        Hotel Favico - Allowed file types: jpg, jpeg, gif, png
        Weight max: 3mo.
        Min width: 50px
        Use png format to preserve background transparency

         
        Interface colors

        Header background color - Applied to the header background
        Header text color - Applied to the header text
        Background color - Applied to all scenario
        Body text color - Applied to all texts of the scenario
        Emphasis color - Applied to all the emphasis button and texts
        Primary color - Applied to all the interactive elements
        Input label color - Applied to all the input label. Do not use white color
        Summary background color - Applied to the summary background
        Summary text color - Applied to the summary text
        Footer background color - Applied to the footer background

         
        Background images

        CI landing page - CI exit page - CO landing page - CO exit page hero images
        Weight max: 5mo.
        Min width: 1920px
        Allowed file types: jpg, jpeg, png

         
        Marketing section displayed

        Landing page - Search page - Flow end page

         
        Email notifications

        Interface colors & Hotel logo inherited from kiosk GUI

         
        Pass wallet interface colors

        Background color - Used for the background of the front and back of the pass
        Foreground color - Used for the values of fields shown on the front of the pass
        Label color - Used for the labels of fields shown on the front of the pass

         
        Pass wallet Hotel logo image

        Hotel logo image - The logo image (logo.png) is displayed in the top left corner of the pass
        Weight max: 3mo.
        Min width: 50px
        Use png format to preserve background transparency

         
        Pass wallet strip hero image

        The strip image (strip.png) is displayed behind the primary fields - The text on the strip image is always white, use a dark image
        Weight max: 5mo.
        Min width: 600px
        Use dark image because text on it is always White

         

         

        gui1

         

        gui2

         

        gui2

         

         
        Same features as Starter Edition, plus:
         
        Custom Web font

        Titles - Body - CTA text

         
        Border radius

        CTAs - Boxes

         
        Graphical assets

        Static assets - icons & illustrations

         
        Override CSS

        Scenario Flows Setup/Skin Designer
        Online/Override Css (Scss)

         
        Notifications - Emails Icons

        Displayed in CI reminder email

         

         

         

        mcdreams-online

         

        mcdreams-online

         
        Same features as Premium Edition, plus:
         
        Custom GUI

        At extra cost

         

         

        gui4

         

        gui4