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Scandic Hotels first to offer guests check-out by mobile at all hotels

Scandic Hotels first to offer guests check-out by mobile at all hotels

Scandic Hotels is the first hotel chain in the Nordic region to offer a digital solution for checking out at its hotels. In just a few quick steps guests can pay for their room and check out on their smartphone or computer - confirm the bill...

This week Sweden's national football team is staying at Scandic Park, so the player's manager Marcus Allbäck is the first to try checking out by mobile. "It's so easy. When I stay at a hotel I want to spend my time on other things, like enjoying a leisurely breakfast, so having this option is perfect", says Marcus Allbäck.

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Offering unparalleled convenience, guests can now enjoy a seamless check-out experience with just a few simple clicks on their mobile phone. By effortlessly accessing their bill, guests can swiftly review and settle their charges, while receiving an electronic receipt directly to their inbox. As the final step, guests can conveniently drop their keycard in a designated box at the reception desk.

"This is an important tool for improved convenience, making stays easier for our guests. Many people are familiar with similar solutions in other contexts, such as banking and airports. It feels only natural that we should offer the same facility at our hotels. We believe guests will appreciate being able to check out on their smartphone instead of standing in a queue in the morning", comments Olle Söder, project manager at Scandic.

Traditionally, the hotel industry has adopted a more conventional approach, yet Scandic has taken the lead in pioneering this technology across its entire hotel chain. As the first hotel chain in the Nordic region to offer this simplified and stress-free self-service option, Scandic once again demonstrates its commitment to enhancing the guest experience.

To ensure a flawless user experience with a strong emphasis on fast mobile solutions, Scandic has partnered with esteemed supplier Ariane Systems. Renowned for their expertise in providing self-service solutions exclusively tailored for the hotel industry, Ariane Systems boasts over 1500 successful installations across Europe. Collaborating closely with Ariane, Scandic has meticulously refined the service to ensure optimal user satisfaction.

"Scandic is currently piloting the new solution at Scandic Park in Stockholm, before rolling the service out to all Scandic hotels in the autumn", Miles Gaudoin - Ariane Managing Director, Northern Europe

Scandic and Ariane Systems are proud to embark on this groundbreaking venture, redefining the boundaries of guest service and convenience in the hotel industry. Stay tuned as Scandic revolutionizes the check-out experience, ensuring that every guest enjoys a seamless and efficient departure.

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