3 min read
Hard Rock New York city connected with self-check-in
We proudly welcome Hard Rock New York, in North America, to the Family of hotels enabled with Allegro V7 and...
From small to large hotels, 1 to 5 stars, business, and leisure, boutique and hostels - Ariane's solutions can help make check-in Safe, Simple, and Efficient for every type of hotel. All of our solutions can easily be adapted to fit the specific needs and reflect your hotel's design.
Hotels installed
Self-served rooms
Supported Integrations
Countries served
We initially installed our automated kiosk to help cope with staffing issues. We never imagined that this system would become such a huge contribution to our success during Covid. We are thrilled to have a state-of-the-art system that helps prevent long line-ups, allow zero-contact reservation and check-in, all while helping reduce labor cost.
Ariane solved our main issues: - Flexibility in the experience. Via the web check-in + kiosk at the hotel, the guest has an efficient experience. - Customer-oriented: automation of the check-in process gives opportunity to the staff to give a better concierge service. - Covid-19 friendly - frictionless experience.
No waiting at the reception desk. No language barriers. Savings in personnel costs 7/24 check-in possibility. A good solution in Corona times.
Significant reduction in payroll costs for the hotel as a 24-hour front desk is no longer required. The majority of guests prefer no contact self-check-in, now especially important due to the Covid pandemic. Guests also like not worrying about arriving late at the hotel - they can arrive any time (the previous hotel owners used to charge guests £25 for post-midnight arrivals!!!!).
Mar 23, 2023by Ariane
We proudly welcome Hard Rock New York, in North America, to the Family of hotels enabled with Allegro V7 and...
Mar 3, 2023by Pierre Debusscher
Good signage, key criteria for a successful self-check-in implementation.
When hoteliers choose to enhance their guest...
Jan 19, 2023by Ariane
2022 was a surprising year! Between kiosks, exhibitions, and newcomers, Ariane Systems's Family has a lot to talk...