We were delighted to introduce Allegro Cloud v7.22, our second major release of 2025, bringing a wide range of improvements to make hotel operations even more efficient and guest experiences more intuitive.
This spring release focused on usability, automation, and monitoring—helping hotel teams save time, increase guest engagement, and ensure every stay starts smoothly.
> Dynamic Keyboard
A new dynamic keyboard automatically adjusted to the guest’s selected language on the kiosk.
This improved accessibility for international travelers, ensuring that everyone could check in using familiar layouts and characters.
Available on request – activation by Ariane Support.
> Kiosk Check-In Invitation
A new guest notification encouraged arrivals to use the kiosk upon check-in.
Hotels were able to schedule this message in advance or on the day of arrival, including a personal QR code for easy booking retrieval.
Available on request – activation by Ariane Support.
> Scan QR Codes from the Home Screen
Guests and staff could now scan both reservation and staff QR codes directly from the kiosk home screen, speeding up access and simplifying staff interactions.
Automatically available to all customers.
> Mandatory Information Update
Contact details are no longer required to complete the check-in process.
For check-out, if a guest does not provide an email or phone number during check-in, the system will prompt them to enter this information, ensuring that essential contact details are collected before departure.
Available on request – activation by Ariane Support.
> Smarter Upselling
Enhancements in this release made online upselling more reliable and context-aware:
Improved error handling allowed guests to continue check-in even when a selected package can not be added.
Hotels can now display specific offers—such as children’s breakfast—only when relevant to the reservation.
Available on request – activation by Ariane Support.
This release includes several improvements designed to simplify the deployment process for our internal teams. These enhancements aim to reduce manual configuration efforts, improve consistency across installations, and facilitate troubleshooting. By optimizing deployment workflows, we ensure that hotels receive a more seamless and efficient setup experience.
>Welcome Email for New Users
A new WelcomeMailConfiguration feature was added to the Back Office.
Each new user automatically received a customizable welcome email when logging in for the first time—making onboarding faster and more consistent across teams.
> User Management Enhancements
Administrators gained new options to resend welcome emails, update preferred languages, and benefit from improved tooltips and clearer action buttons.
> Refresh Kiosk Scenario
A new Refresh button made it possible to instantly reload kiosk scenarios with one click, ensuring configuration changes were applied immediately.
> Dashboard Rework
The Back Office dashboard is completely redesigned for better clarity and real-time insights.
Key changes include:
Dedicated Arrival and Departure tabs
A fixed Tools section showing system status, PMS updates, and alerts
Streamlined KPIs highlighting online check-in, kiosk usage, and check-outs
Direct access to reservation lists and queue monitoring
Option to switch between new and classic dashboard views
> Statistics Portal Upgrade
A major update introduced a new configuration tool, allowing users to:
Select which KPIs to display
Set personalized performance goals
Track progress using new speedometer-style gauges (green/yellow/orange)
Define hotel usage goals for arrivals, departures, and revenue metrics
Monitor upsell and walk-in revenue in real time
This upgrade makes it easier for hoteliers to visualize performance and identify opportunities for improvement.
> Kiosk Alert Icon
A new alert icon was added to the Back Office interface.
It pulsed red when active alerts were detected and acted as a direct shortcut to the alert page—helping staff respond faster to operational issues.
> Country of Residence Selection
Guests are now able to select or modify their country of residence early in the self-check-in flow, ensuring proper ID verification and regulatory compliance.
> Infrastructure, Monitoring & Technical Updates
Improved monitoring tools increased visibility and system stability for deployment teams.
Technical improvements addressed rare “white screen” situations during updates or reboots.
> PMS
EMMA
Refactored external references for cleaner data handling.
Oracle OHIP
Improved card-type mapping and enabled payment tokenization.
> Messaging
Power2SMS
> Payment
Planet
Hobex
With Allegro Cloud v7.22, we continue our mission to deliver better automation, deeper insights, and smoother guest journeys—ensuring every hotel is ready for the future of self-service hospitality.
Schedule a meeting with one of our self-service experts to learn more about Allegro Cloud and how our self-service kiosk and mobile solutions can help make your hotel more efficient.
Existing customers are also encouraged to contact us for a brief introduction to features of specific interest or to request activation.