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Online Check-in

We provide advanced and fully integrated mobile check-in and check-out solutions for hotels.

Guests can use their smartphone, tablet, or PC to check-in whenever and wherever they want. No need to install an app or create an account to use the service. Safe, Simple, and Efficient!

The hotel staff is always in full control, and all updates are immediately saved in the hotel PMS. The process is 100% automatic and no manual preparations or tasks are required. 

A fast and convenient way to check-in (and out)

  • Pre-check-in allows guests to check-in before their arrival at the hotel. They will automatically receive a QR code via email or SMS once their room is ready. Key pickup at kiosk or front-desk - or perhaps through an integrated mobile key app.

  • Bring Your Own Device (BYOD) is a unique way to check-in using your own device after arriving at the hotel! No direct staff interaction needed and a zero-touch key pick-up experience!

  • Mobile check-out in a few simple steps. Review your invoice, update contact details and pay on-the-go.

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Solutions for a fast and safe check-in

Mobile check-in is not only about guest convenience - it is also an enabler for a safe and contactless guest journey. Guests can now check-in and check-out using their own mobile, laptop or tablet, reducing non-essential face-to-face interaction between staff and guests.

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Queue Free Lobby

Pre-check-in and mobile check-out minimize the total time spent "in the lobby" for arriving and departing guests. 

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Contactless Guest Experience

We offer multiple contactless guest journeys. From pre-check-in to a 100% contactless journey with Bring Your Own Device (BYOD), guests can have the choice of how they want to check-in. 

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Staff Safety

Contactless solutions are a perfect match to help achieve proper distancing and maintaining a high level of service.

Check-In and Out using your own Device

Own device check-in – give guests a choice in how they interact and engage with your hotel

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Advanced and fully integrated self-service solutions

  • No app required
  • Fully integrated with the Hotel PMS
  • Invite guests to check-in using SMS, e-mail, or push notifications
  • A flexible and customizable guest journey
  • Support for registration card, signature capture, ETA, product upsell, and more
  • Automatic room assignment
  • Simple key pickup at a kiosk, front desk, or as a mobile key*
  • A fully Cloud-based platform

*Mobile key requires a compatible app

Integrated with Allegro Kiosk Solutions

Complete your mobile check-in, pick up your key card, and get access to your room easily with one of our kiosks solutions. 

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Built for the Outdoors

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Our Duo 1800-series kiosks are built for the outdoors. Provide an easy kiosk check-in as a simple, low cost and effective way of managing late arrivals to your hotel.

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Compact Indoor Kiosks

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The Duo 2100 series indoor kiosks are compact, easy to place kiosks that can be up and running in a few hours.

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Modular Indoor Kiosks

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The Duo 6000 series indoor kiosks are modular and designed to be an integrated part of your hotel lobby.

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Contactless check-in

How can online check-in & out help hotel guests?

Arriving and departing hotel guests can use the mobile service to:contactless

  • Check-in to their room before arrival and get a notification once the room is ready. The notification includes a QR code used to pick-up a room key from one of our kiosks in less than 20 seconds. Check-in includes completion of registration card, capture of guest signature and approval of terms & conditions, estimated arrival time and secure online payment. 
  • Check-out and leave the hotel. This includes reviewing any expenses, update of billing address and secure online payment.

What is the advantage for a hotel to purchase an online check-in process?
What if I have another PMS than listed?
Is an online check-in solution expensive ?

Premium Certified Partners

Our premium certified partners have a proven track record and integration with the Allegro Suite of kiosk software. You’ll gain access to a complete integration, ready-to-use, with all of the features you need from day one!

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LOBBY CHECK-IN ON MOBILE DEMO

Try our online check-in demo to discover a typical guest user journey yourself. Your guests will be able to experience an intuitive and seamless process while avoiding queuing at the front desk.

Enter any reservation number and name to use the demo.

Demo

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