fbpx
Image

Frequently asked questions about indoor's self-service kiosks

Ariane's indoor's self-check-in kiosks deliver your guest's keycard in a few minutes. It can be enhanced with optional ID / Passport scanning and a printer to fit your specific requirement. 

How can indoor self-service kiosk help hotel guests?

Arriving and departing hotel guests can use the kiosk to:kiosks

  • Check-in to their room and pick-up the room key in a few simple steps. This includes completion of registration card, passport scanning, adding products and credit card payment.
  • Check-out and leave the hotel. This includes reviewing any expenses, update of billing address and credit card payment.
  • Walk-in when arriving without a hotel reservation. This includes selecting an available room and completing the same steps as for regular check-in. 
  • In-house (already checked-in guests) can use the kiosk to create an additional or replacement key.
  • Pick-up room keys in less than 20 seconds by scanning a QR code if pre-check-in was done online before arrival.

 

 

What is the advantage for a guest to use a hotel check-in kiosk?
What is the advantage for a hotel to purchase a check-in kiosk?
How do I know if my PMS is integrated with your self-service kiosks?
What if I have another PMS than listed?
What if I have no reservation?
Is it expensive?
What if I need the guest signature?
How can I get support for my self-service kiosk in case I need help or assistance?
Is the payment system secure ?
Can I customize the check-in form?
Can I customize the kiosk?
Image

Frequently asked questions about outdoor's self-service kiosks

Ariane's outdoor's self-check-in kiosks deliver your guest's keycard in a few minutes. It can be enhanced with optional ID / Passport scanning and a printer to fit your specific requirement. 

What is the advantage for a guest to use a hotel outdoor check-in kiosk?

A self-service solution is often a supplement to regular assisted check-in. It brings additional value to hotel guests by providing a choice on how to best interact with the hotel.

  • Available 24/7 allowing guests to check-in late at night in hotels with limited staff availability
  • Book a room and get access to the hotel front door even after closing hours
  • Simple interaction in the guests own language
  • Express service - no need to wait in line for manual check-in during busy hours
  • Automatically encoded keycards OR dispensing of mechanical keys – go straight to room after completing check-in
What is the advantage for a hotel to purchase a check-in kiosk?
What If my hotel doesn't have a Property Management System?
How do I know if my PMS is integrated with your self-service kiosks?
What if I have another PMS than listed?
What if our hotel is working with mechanical keys?
What if my guest has no reservation?
Is a hotel check-in kiosk expensive?
What if I need the guest signature?
How can I get support for my self-service kiosk in case I need help or assistance?
Is the self-service kiosk's payment system secure ?
Can I customize the check-in form?
Can I customize the kiosk?

Get our Newsletter

Copyright © 2021 Ariane Systems.