A dedicated team of technical experts is available to help you solve any issues you may encounter with our systems. With the ability to remotely monitor and control your installations, our team will bring them back to full operation in only a few hours.
Our support engineers are specially trained to give support to hotels. They have an extensive knowledge of the systems Ariane integrates with (like keycard and PMS) and will quickly be able to identify the failing components.
Onsite supportShould we not be able to resolve an issue with our online support centre or need to replace a faulty part, our teams will dispatch a technician to your site in a short time.
Online support A dedicated team of technical experts are available to help you solve any issues you may encounter with our systems. With the ability to remotely control your installations, our team will bring them back to full operation in only a few hours. Our online support centre offers comprehensive opening hours to satisfy our most demanding customers.
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