To build or not to build: the pros and cons

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2015 whitepaper part 1 Self-service solutions are quickly becoming a standard amenity in the global hotel market, as mobile-savvy travelers increasingly demand solutions that enhance the guest experience, save them time and leverage new technologies. The decision to build or buy your next solution is often a difficult one to make, but can have a direct long-term impact on the performance and success of a property.

Part one of this comprehensive 3-segment white paper explores the respective merits and challenges that hotels face in determining whether to build their own online self-service solution or implement an existing solution from a technology provider.

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