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Kiosks Statistics & Alarms

Analyse your kiosk performance and usage with a comprehensive range of statistics and alarms... 
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Web & Mobile Check-In Tools

Choose your web tool: monitoring, authentification server, statistics...
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Need some help ?

A dedicated team of technical experts are available to help you solve any issues you may encounter with our systems.

 

You can request to open a case by email to support@ariane.com 
(clients in the
USA and Canada please use supportna@ariane.com for any support requests)

You will be given a case number with which you will be able to follow-up your case resolution by sending an e-mail with a title as “subject – issue – case number”.

You can also request to open a case by phone.
Pour un appel en Français, appeler le +33(0)148106147
For a call in English, please call +33(0)148106136

You will be given a case number with which you will be able to follow-up your case resolution.

Open case follow-up :
Each case is identified with a XX-ABC-XXXXXX number. By having it ready, the customer service can quickly provide you with all information related to your case.
You can always identify yourself with your client number or hotel ID if you have one.

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